When building AI into tools, knowing the intended outcome comes first
Suri Durvasula, the vice president of civilian agencies for Dell Technologies Federal, said AI factories can give agencies tools to accelerate their journeys.
Innovation in Government
Learn from industry experts who enable innovation and make government more responsive and secure by advancing key technologies. Innovation in government examines a wide range of topics and evaluates their payoff.
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Protecting OT networks starts by creating a holistic cyber view
Experts from Claroty and Axonius say agencies are facing an expanded attack surface as more operational technology systems connect to the internet.
Cybersecurity trend: Moving from niche to best of breed, suites of tools
Nate Fitzgerald, the head of product management for the Enterprise Security Group at Broadcom, said budget pressures will require new cyber approaches.
How no-code platforms can accelerate improvements to citizen services
Donna Roy, a federal advisory board member at Smartsheet, said agencies can digitize more forms by knowing the data they are collecting and standardizing it.
Understanding your data to drive service delivery improvements
Emilee Lehenbauer, vice president of federal at Qualtrics, said collecting and analyzing a wide range of feedback is key to fixing citizen interactions.
Steps agencies can take to stay ahead of ever-sophisticated cyber threats
Michael Riemer, the senior vice president of the network security group and field CISO at Ivanti, said ‘secure by design’ is more important than ever.
Agencies need to operationalize data where it lives
Chris Townsend, the vice president of public sector at Elastic, said using a data mesh architecture will make accessing data less costly and more reliable.
Harnessing power of AI to improve CX, manage unstructured data
Wole Moses, chief AI officer for civilian at Microsoft Federal, said as agencies test AI use cases, leadership support remains a leading success factor.
Preparing for the intersection of AI, quantum computing
Gina Scinta, the deputy CTO and security evangelist at Thales Trusted Cyber Technologies, said agencies need to recognize the benefits, risk of quantum and AI.
Why agency leaders need to be more curious to improve CX
Salesforce’s Mia Jordan and Michael Hornsby highlight why bringing employees into the customer experience improvement discussion is so critical.