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Former Meta contractor Sama to lay off more than 1,000 workers in Kenya

NAIROBI, Kenya (AP) — A company that was sued by Facebook content moderators in Kenya over poor working conditions said Thursday that more than 1,000 workers will be laid off after Meta, Facebook’s parent company, ended its contract.

Meta and its local contractor Sama have been in court since 2022 after former content moderators accused them of paying low wages and not offering sufficient mental health support. Sama has since changed its business model and stopped offering content moderation services to Meta, but has remained focused on services such as AI data labeling for the tech giant.

Sama said in a statement Thursday that it received formal notice from Meta to end a “major engagement at its Nairobi office.” Sama said it has issued a formal layoff notice that would affect 1,108 staffers, adding that it was “actively supporting affected employees with care and respect.”

In 2023 some 200 former content moderators sued Sama over the exploitation of workers by offering low pay, little mental health support for the grueling work they do, and long working hours.

The group was employed at the social media giant’s outsourced hub for content moderation in Nairobi, where workers screen posts, videos, messages and other content from users across Africa, removing any illegal or harmful material that breaches its community standards and terms of service.

They described watching videos of children being molested and women being killed, among many other distressing videos, which they moderated for hours on end without sufficient access to counselors.

The moderators, from several African countries, are seeking $1.6 billion in compensation. The case is ongoing.

Sama has previously defended its practices and said it was offering four times the local minimum wage and unlimited mental health support to its workers.

Facebook parent Meta said its contractors are obliged to pay their employees above the industry standard in the markets they operate and provide on-site support by trained practitioners.

Malaysia bans social media accounts for children under 16 but questions remain

KUALA LUMPUR, Malaysia (AP) — Malaysia on Monday began enforcing rules barring millions of children younger than 16 from having social media accounts, joining a growing global effort to tighten safety protections. Not all families approved, and critics raised concerns about data protection and potential surveillance. Social media platforms with at least 8 million users in Malaysia, including Facebook, Instagram, TikTok and YouTube, must implement age-verification systems and block users under 16 from creating accounts. Malaysia’s Communications and Multimedia Commission said age verification for existing users will be rolled out over the next six months. Users identified as under 16 will have a month to download or transfer data, including photos and videos, before restrictions or other actions are applied. Companies that fail to comply could face penalties of up to 10 million ringgit ($2.5 million). Parents whose children manage to bypass the law will not be penalized.
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